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Cash drawer

The cash drawer sits at the register and holds shift cash. In FireMenu you can open it from the POS with one tap or open it automatically after an order is paid—when the drawer is wired to the printer and the right options are on.

Physical setup

With receipt printers, the drawer is usually connected with a cable (the cable supplied with the drawer) to the drawer kick port on the printer. The printer sends a short pulse to pop the latch. FireMenu does not talk to the drawer directly—the command goes to the printer for which “Cash drawer” is enabled in settings.

Check that the cable is firmly seated and that the drawer model matches what your hardware vendor recommends for that printer.

What to configure in FireMenu

  1. On the POS that has the printer connected, open profile menu → Print settings.
  2. Set the device role to Main POS with printers or This device prints by itself.
  3. On the printer row that has the drawer physically connected, turn on Cash drawer. If you have several printers, enable the drawer on only the one that actually drives that cable.
  4. Click Done to save the settings on this POS.

Opening the drawer from the POS

After saving, the payment screen shows a Cash drawer button—tap it when you need to give change or deposit cash without a manual key. If the button is missing, recheck the device role, printer, and Cash drawer toggle.

Auto-open after payment

To open the drawer automatically after a successful payment:

  1. Open Settings → General tab.
  2. Under Automation, enable Automatically open cash drawer when order is paid.
  3. Save the page the same way you save other fields there.

This fits workflows where cash always goes straight into the drawer after each sale.

Common issues